| How to cancel your XM subscription Hassle free. |
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I got my yearly renewal notification from XM radio today, and I noticed it was set to auto renew.... I was happy to keep my service, but I called to have the auto-renew canceled so I could pay as I go. Unfortunatly, XM did that thing to me that they do to everyone... transferring around.. I spend well over an hour on hold, and I wasn't even going to cancel my account. After the hold music went dead but the call was still going, I decided to do some searching around. XM is doing this to everyone to avoid cancellations. So I kept searching until I found a direct number to XM's corporate office. The number is 877-967-4672 I called this number and spoke to a gentleman by the name of John Pollard at Extension 36812 He was "curious" as to how I found the number to the direct line, and asked what website I found it on because they were "Keeping a spreadsheet of that information". I refused to provide it. But I think it best that this number be posted to assist in the further prevention of XM's unethical billing practices. He was kind enough to offer me the next years subscription at half the price, but considering the hassle I chose to just let it expire. I was sure to obtain a written confirmation that this has been done that I will use if there is any further billing or collections attempts. XM.... All I got to say is... no wonder you're stocks are trading at $0.11 Hopefully Opie and Anthony are brought back to terrestrial radio. |
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